Privacy Policy
At SkyZin. ("SkyZin", "we", "us", or "our"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our e-learning platform and services. By using our services, you consent to the practices described in this policy.
1. Information We Collect
We collect information that you provide directly and information that is automatically collected when you use our platform:
- Personal Information: Name, email address, phone number, educational background, and career interests
- Account Information: Username, password, profile picture, and learning preferences
- Payment Information: Billing details (processed via secure payment gateways, not stored by us)
- Usage Data: IP address, browser type, device information, course activity, and learning progress
- Communication Data: Messages sent through our platform, support requests, and feedback
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our educational services and platform
- To process payments and manage your account
- To personalize your learning experience and recommend relevant content
- To communicate with you about courses, updates, and important announcements
- To provide customer support and respond to your inquiries
- To improve our platform, services, and user experience
- To ensure platform security and prevent fraud
- To comply with legal obligations and protect our rights
3. Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request a copy of your data in a structured, commonly used format
- Opt-out: Unsubscribe from marketing communications at any time
- Consent Withdrawal: Withdraw consent for data processing where applicable
4. Data Protection and Security
We implement robust security measures to protect your personal information, including encryption, secure data storage, access controls, and regular security assessments. Payment information is processed through PCI-compliant payment gateways and is not stored on our servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Third-Party Services
We may use third-party services for payment processing, analytics, and other platform functions. These third parties have access only to information necessary to perform their functions and are contractually obligated to maintain confidentiality and security. We do not sell, trade, or rent your personal information to third parties for marketing purposes.
6. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Course progress and certificates may be retained indefinitely to support your educational records and career development.
7. Contact Information
For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Email: info@skyzin.com
Phone: 8767735164 or 8888116841
Company: SkyZin .
Last updated: January 2025